Welcome to the Building Services Authority website
Building Services Authority (BSA) is a statutory authority established under the Queensland Building Services Authority Act 1991.
BSA's charter is to regulate the building industry through the licensing of contractors, educate consumers about their rights and obligations, make contractors aware of their legal rights and responsibilities, handle disputes fairly and equitably, protect consumers against loss through statutory insurance, implement and enforce legislative reforms and where necessary prosecute persons not complying with the law. Further information is available at - What is BSA?
**IMPORTANT NEWS - INSTALLING INSULATION**
It is important that if you are an installer of insulation, or a homeowner planning on having insulation installed, you read the following information related to safe installation and installer registration requirements:
Energy Efficient Homes Package - Terms and Conditions of Registration
Energy Efficient Homes Package - Competency Requirements
Home Insulation Program - Factsheet for Installers
Ceiling Insulation - Q and A's
More information can be found at the Energy Efficient Homes webpage
Fire Occupational Seminars
BSA in conjunction with the Fire Protection Industry Board will be running seminars for those who are required to hold a fire occupational licence. Click here for more information.
Right to Information Reforms
New Legislation replacing the Freedom of Information Act 1992 came into effect on 1 July 2009.
Visit the Queensland Government's Right to Information website or click here to view BSA's new RTI information.
Fire Occupational Licensing Booklet
Click here to view detailed information regarding the new licence classes and frequently asked questions. Click here to view the new licence classes and information on how to apply.
New Scope of Work - Builder Project Management Services
Introduced on 1 January 2009. Click here to view the scope of work and a Q and A sheet.
Contractor Survey
Do you use BSA's Phone Pay system to complete your renewal? If yes, BSA would like your feedback. Click here to participate.
Contractor Survey-Feedback on BSA Services
BSA is committed to the continual improvement of products and services aimed at Contractors. This is your chance to let us know what is important to you. Click here to participate.
Contact Centre Customer Survey
If you have recently visited the BSA's Contact Centre in Brisbane or phoned the 1300 number, we would like to hear from you.
Click here if you have phoned the Contact Centre (1300 272 272)
Click here if you have visited BSA's Brisbane office
Note: This site makes extensive use of the Adobe Acrobat PDF document format. Click here for more information about this format.
ABN - 62 304 510 968