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Homeowners Welcome to BSA's Homeowners section. Here you will find useful information about the building and renovating process and become informed about how BSA can assist you. Getting Started - Includes Consumer Seminars, Starting a Project, Insurance, Contracts and Dispute Prevention Home Warranty Protection - Covers Payment of Premium, Certificate of Insurance, Cancelling or Changing Contracts, BSA Assistance During Construction - Advice on payment, inspection of the work, problems arising and what to do at the completion of the project After Construction - Things to be aware of after the building process is complete Purchasing an Existing Property - Insurance searches, existing problems and more Complaints - Making a complaint for defective work, against a certifier, for unlicensed contracting and more Owner Building - Advice and guidance about undertaking work as an owner builder Disasters - Guidance on what to do if your home is hit by a natural disaster Publications - Fact sheets, forms, Policy Editions and glossies 
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