Complaints

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Complaints

Can BSA assist? Including (where assistance can be provided) the processes for complaining to BSA:

For Defective Work - When BSA can assist and the process to be followed

Sub-Standard Designs - BSA's auditing role

Complaint Against a Certifier - How and when a complaint can be lodged against a certifier

Unlicensed Contractors - How to lodge a complaint against persons not licensed to do the work

Payment Problems - Information about your options in relation to payment complaints

Dividing Fences and Trees - What to do if there are disagreements between you and your neighbours

Offences BSA Investigate - Making a complaint to BSA for unlicensed contracting, non payment of insurance, contractual breaches and more