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Currently Advertised Vacancies
BSA 42/09 Customer Service Officer (AO3)
Rockhampton
Closes 18 November 2009
BSA 42/09 Customer Service Officer (AO3).pdf
Important Information for Applicants
BSA Application Coversheet
Information for Applicants
Applying for vacancies with BSA
The Role Description
The role description summarises the following information about the job:
The role’s purpose
The organisational environment
The key duties and responsibilities
The ideal candidate requirements for the role
The ideal candidate requirements describe the particular skills, knowledge, abilities and qualifications (if applicable) and other essential requirements needed to fulfil the role
How to apply
We’d like you to provide the following before the closing date, to assess initially your suitability for this role:
a covering letter of no more than two pages addressing how you meet the ideal candidate requirements
your current resume, outlining your previous work or voluntary experience and any other information relevant to this role and;
an application cover sheet - if applying by email
Interested applicants are encouraged to use the 'apply online' facility available on the Smart Jobs and Careers website www.jobs.qld.gov.au .
Alternatively, we can accept your application by:
Email - quoting the Vacancy Reference number to Job.Vac@bsa.qld.gov.au or
Mail - to Vacancy Processing Officer, Human Resources, Building Services Authority, GPO Box 5099 Brisbane Qld 4001 or by
Fax - number: (07) 3247 5762
All applicants should provide a current email address for correspondence.
Separate applications must be completed for positions with different vacancy reference numbers.
Late applications may be considered within reason at the discretion of the Selection Panel.
Roles within BSA are open to Australian and New Zealand Citizens and Australian permanent residents only.
Selection Process
The selection process generally includes consideration of applications, interview and reference checks, however other selection techniques may be used such as providing work samples, skills tests and/or presentations.
During the interview you will have the opportunity to explain or clarify information given in your application and any other new information that may be relevant.
All interviewees will be asked the same questions to assist the Selection Panel to assess how well you meet the requirements of the role.
Reference Checks
Referees of the highest rating candidates may be contacted to verify the information gathered about the candidates.
Post Selection Process
Post selection feedback is available to all applicants upon request. This can be arranged through the Selection Panel.
Promotion Appeals
If you are a Queensland Public Sector employee you may appeal against an appointment if you consider yourself more meritorious than the appointee, or of you consider the selection process as unfair or inappropriate. You may appeal if both you and the appointee are officers of the Queensland Public Sector and your application was received by the closing date.
There are no appeal rights against Senior Executive Service and Senior Officer Positions.
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