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Who we are
The Queensland Building Services Authority (BSA) regulates the building industry in Queensland. BSA provides four main services for Queensland consumers and contractors. These are: Licensing services Dispute resolution services Home warranty insurance Information and education What we do
Improve standards, equity and confidence in the building industry with the vision of “Helping Queenslanders Build Better”.
Why we do it
BSA believes improved client and contractor satisfaction will have a positive impact on the $16 billion building and construction industry in Queensland. Priorities
BSA aims to deliver improved standards, equity and confidence in the Queensland building industry. These include: Quality building work, adequate protection for consumers and effective dispute resolution Readily available advice and education for both consumers and contractors A regulatory system underpinned by an active compliance program to ensure the integrity of the system and competence of all contractors Undertaking research and working towards improvements for the long-term effectiveness of the industry Collaboratively working with the industry to make it stronger and more efficient Involving industry in monitoring, addressing and improving its own performance Values and behaviours
Expect to see BSA lead and manage a regulatory system that meets the social, environmental and economic needs of all Queenslanders. Our values:
I innovative & continually improving
C consultative/collaborative
A accountable for our actions
R respected & trusted
E energy & fun |
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